Postage & Delivery Information
We are currently sending our goodies using Royal Mail "1st Class Signed For" delivery service. Delivery aim is 1-2 days after they are dispatched, however we can't guarantee this. Please note that Royal Mail is currently not asking for a signature on delviery, but someone will still need to accept the parcel at the door. We are not able to guarantee delivery on a specific date, sorry.
Please be aware that due to the current Coronavirus situation, there may sometimes be a delay on deliveries although we personally haven't experienced any so far. This is out of our control and we do ask for your patience if your delivery is delayed. Should your delivery arrive later than planned, your brownies should still be delicious as they are well wrapped. However, please contact us if you are not happy.
To discuss deliveries, please do not message us on Social Media - please email email@example.com with your order number, name and delivery postcode (Or even better, reply to your order confirmation email that we sent you originally). Emails will be replied to as promptly as possible.
Postage CostsThese costs apply to both Local Hand Delivery & Royal Mail Nationwide Delivery
|Number of Boxes||Postage Cost (Royal Mail 1st Class Signed)|
How our Deliveries Work:
- We typically dispatch orders on a Friday via Royal Mail, however this may vary with significantly large events such as Christmas or certain Public Holidays. For accurate Royal Mail dispatch dates, keep an eye on our social media pages, and the product pages for each item.
- Local collection from TheBrownieEdit HQ is offered, and this is scheduled with you via email, typically for the Friday after ordering, but check the product pages for specifics. If this changes, we will let you know via email, or communicate mass changes via Social Media.
- Those of you who live in TheBrownieEdit HQ's immediate area will benefit from hand delivery by one of Brownie Baker Helpers! These hand deliveries will be made typically on the Friday after ordering, but check the product pages for specifics. If this changes, we will let you know. Mass changes will be communicated via Social Media.
We deliver anywhere in the UK. For deliveries further afield please contact us directly before placing your order.